FAQs

Who is Kugo?

Kugo, Inc. is a Southern California-based holding company focused on investing in companies and brands that offer premium products to both purveyors and consumers worldwide.

Our company was conceived after identifying and pursuing opportunities in specific niche markets, most notably being luxury men’s grooming products and premium shoe care products. As a German expat with extensive experience in branding and retail, our CEO Peter Cordes realized that a great variety of extraordinary products were being sold successfully in European countries but not in the United States. It was at this realization that the mission of Kugo was born: to provide premium products to consumers across the US and the world.

Kugo, Inc. has grown exponentially and invests primarily in its two brands and four e-commerce stores:

RoyalShave: A luxury wet shaving brand focused on crafting shaving implements and products with exceptional quality reminiscent of days past.

FootFitter: A premium shoe care brand emphasizing reliable shoe care tools and resilient German-made shoe shine products.

Pomades.com: An e-commerce store boasting a massive selection of hair styling products.

TheStache.com: An e-commerce store offering an impressive catalog of facial hair care products and tools.

BigBen.com: An e-commerce store offering premium stationary, unique household items, and useful EDC gear.

ShoeandFootCare.com: An e-commerce store that offers shoe and foot care tools and products for aching feet.

 

I received an e-mail from kugo.com, but I did not order anything from Kugo. What is the explanation of this?

Kugo, Inc. is the parent company of the following companies:

-RoyalShave and RoyalShave.com

-FootFitter and FootFitter.com

-Pomades.com

-TheStache.com

-BigBen.com

-ShoeandFootCare.com

If you ordered from any of these brands and/or companies, you may receive e-mails from an address featuring @kugo.com. We use @kugo.com for some of our transactional e-mails.

 

I want to contact someone about my order. Who should I e-mail?

To contact someone regarding your order, please use the e-mail or telephone from the corresponding company below:

RoyalShave.com
info@royalshave.com
949-722-0364 / 800-801-0769

FootFitter.com
info@footfitter.com
949-722-0366 / 800-871-4624

Pomades.com
info@pomades.com
949-722-0364 / 800-801-0769

TheStache.com
info@thestache.com
949-722-0364 / 800-801-0769

BigBen.com
info@bigben.com
949-722-0364 / 800-801-0769

ShoeandFootCare.com
info@shoeandfootcare.com
949-722-0362 / 800-506-4935