{"id":154,"date":"2017-05-23T22:44:47","date_gmt":"2017-05-23T22:44:47","guid":{"rendered":"http:\/\/www.kugo.com\/?page_id=154"},"modified":"2025-10-21T21:19:07","modified_gmt":"2025-10-21T21:19:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.kugo.com\/?page_id=154","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"154\" class=\"elementor elementor-154\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1dfa0c22 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1dfa0c22\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a25e7ea\" data-id=\"1a25e7ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6eb96aee elementor-widget elementor-widget-text-editor\" data-id=\"6eb96aee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.6 - 08-06-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>What is Kugo?<\/strong><\/p><p>Kugo, Inc. is a Southern California-based holding company focused on investing in companies and brands that offer premium products to both purveyors and consumers worldwide.<\/p><p>Our company was conceived after identifying and pursuing opportunities in specific niche markets, most notably being premium shoe care products. As a German expat with extensive experience in branding and retail, our CEO realized that a great variety of extraordinary products were being sold successfully in European countries but not in the United States. It was at this realization that the mission of Kugo was born: to provide premium products to consumers across the US and the world.<\/p><p>Kugo, Inc. has grown exponentially and invests primarily in its brand, FootFitter.<\/p><p><a href=\"https:\/\/www.footfitter.com\" target=\"_blank\" rel=\"noopener noreferrer\">FootFitter<\/a>\u00a0is a premium shoe care brand emphasizing reliable shoe care tools and resilient German-made shoe shine products.<\/p><p><strong>I received an e-mail from kugo.com, but I did not order anything from Kugo. What is the explanation of this?<\/strong><\/p><p>Kugo, Inc. is the parent company of\u00a0FootFitter and <a href=\"https:\/\/www.footfitter.com\" target=\"_blank\" rel=\"noopener noreferrer\">footfitter.com<\/a><\/p><p>If you ordered from FootFitter, you may receive e-mails from an address featuring @kugo.com. We use @kugo.com for some of our transactional e-mails.<\/p><p><strong>I want to contact someone about my order. Who should I e-mail?<\/strong><\/p><p>To contact someone regarding your order, please use our\u00a0<u><a href=\"https:\/\/www.kugo.com\/?page_id=692\" target=\"_blank\" rel=\"noopener\">contact form<\/a><\/u>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What is Kugo? Kugo, Inc. is a Southern California-based holding company focused on investing in companies and brands that offer premium products to both purveyors and consumers worldwide. Our company was conceived after identifying and pursuing opportunities in specific niche markets, most notably being premium shoe care products. As a German expat with extensive experience [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/pages\/154"}],"collection":[{"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kugo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=154"}],"version-history":[{"count":32,"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/pages\/154\/revisions"}],"predecessor-version":[{"id":1097,"href":"https:\/\/www.kugo.com\/index.php?rest_route=\/wp\/v2\/pages\/154\/revisions\/1097"}],"wp:attachment":[{"href":"https:\/\/www.kugo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}